Foy & Company were delighted to have recently won an Excellence in Customer Service for Interior Design through the first ever Highland Radio Customer Service Awards.
The event was a huge success and a colourful, professional and fun awards ceremony was held at the Mount Errigal Hotel in Letterkenny. It was great honour for our team at Foy & Company to have received this award from Highland Radio. It is down to their professional approach and excellent customer service that thsi award was given to Foy & Company. Our customers are spread across the North West, Northern Ireland and Nationwide. To be recognised in such a platform for our outstanding team is just brilliant.
For over forty two years, Foy & Co. have been decorating and rejuvenating Irish homes. From our original shop in Ballybofey, opened in 1981 to our expansive 15,000 sq. ft. showroom in Letterkenny, we offer tasteful interior design services and quality furniture and furnishings to Donegal and beyond. We’re a family-owned business, so when we help you choose your home’s furnishings, we know you’re buying the sofa where you unwind, the dining table where you gather, the bed where you retreat. With unwavering commitment to superior customer service and products, it’s been our honour to furnish and reimagine generations of homes. Our interior design team are specialists in choosing the artwork, paint, rugs, and wallpaper that will elevate your room’s decor, be it residential or commercial. When you work with our home interiors professionals, you gain discerning industry experience and a sharp design eye. We’re proud that our products are in demand further afield, too, with most available for delivery in the UK, Europe, and the rest of the world. We offer best-selling interior design brands at honest prices, wherever you call home. Community service is integral to our company's ethos, and we continue to our local Donegal communities through donations and awareness building to local charities and hospices. We are proud of the fact that we are the North West’s largest interior and exterior paint stockists, with paint departments in our Letterkenny and Ballybofey stores.
We are proud that:
Our company prioritises providing exceptional customer service and goes above and beyond to ensure customer satisfaction.
Our commitment to offering high-quality products sets us apart from our competitors. Through meticulous sourcing, rigorous quality control, and continuous product innovation, we have a reputation for excellence.
We actively participate in community initiatives, supporting local causes, and build great relationships with our customers. We organise events, sponsor local charities, and contribute to our community development wherever we can.
Our marketing efforts are creative, effective, and tailored to our target audience. We have successfully leveraged various channels, including digital platforms, social media, and PR and advertising with local media outlets (which is important for us to support), to engage customers and build brand awareness. Our campaigns have demonstrated measurable results and have effectively differentiated our brand in the marketplace.
We are committed to bringing environmental sustainability and ethical practices in our business. We have implemented eco-friendly measures, such as reducing waste, using renewable energy sources, and more recently we are currently implementing sustainable packaging solutions.
We have demonstrated leadership within the retail industry by setting trends, embracing technological advancements, and staying ahead of our competition in a professional manner.
Our commitment to excellence, customer satisfaction, community engagement, innovation, and sustainability sets us apart as a deserving recipient of this prestigious recognition in our local community.